On-Site Maintenance

Product Information

Highly Responsive Hardware Maintenance

Industry Leading Technical Expertise
Commitment to Customer Responsiveness
30 Minute Call Back
2 Hour On-Site Response (system critical)
4 Hour On-Site Response (non-system critical)
Ongoing Technical Training

Preventive Maintenance Program

Regularly Scheduled Preventive Maintenance Developed to Increase Up-Time and Provide Scheduled Down-Time for Repairs.

Preventive Maintenance Includes:
Mid-Range Systems
Check and Reset Error Logs
Clean and Vacuum System
Check Fans and Airflow
Peripheral Equipment
Clean and Vacuum Device
Check Print Quality
Inspect and Adjust Switches and Sensors
Inspect and Replace Worn Belts, Tractors, etc.

Multi-Vendor Service
Spectrum Computer provides maintenance service on equipment by a variety of manufacturers, such as Dell, IBM, Printronix, Hewlett Packard, Printek, Decision Data, Konica/Minolta, Kyocera, Lexmark, Zebra and others. We have years of experience with Remote Controllers, Printers, Terminals, and Personal Computers.

Stable Infrastructure
Detailed Efficiency Reports
Customer Service Histories
Custom Contracts Provide Total Customer Satisfaction

Well Managed Logistics
Ability to Purchase Parts Locally
Access to OEM Parts Inventory

Field Personnel Carry Parts Inventory Specific to Assigned Accounts

If you are not currently using Spectrum Computer as your on-site maintenance company, give us a call.  You will be GLAD you did!

Price: Contact Us

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